--- title: Support | Help Center description: Support --- [Skip to content](https://help.myskycoach.com/support#main-content) [![SkyCoach\_Main\_BlackandRed](https://help.myskycoach.com/hs-fs/hubfs/SkyCoach_Main_BlackandRed.png?width=206&height=50&name=SkyCoach_Main_BlackandRed.png)](https://myskycoach.com) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.myskycoach.com/) 2. [Support](https://help.myskycoach.com/support) # Support ## Common Support Questions - [What is AI Data Assist: Automatic Play Data Tagging?](https://help.myskycoach.com/ai-data-assist) - [How can I tune network performance?](https://help.myskycoach.com/network-performance) - [What does Team ID 4 mean and how do I recover the RCK?](https://help.myskycoach.com/what-does-team-id-4-mean-and-how-do-i-recover-the-rck) - [What is the Scoreboard Image feature](https://help.myskycoach.com/what-is-the-scoreboard-image-feature) - [What you need to know about connecting SkyCoach to fiber-equipped stadiums](https://help.myskycoach.com/what-you-need-to-know-about-connecting-skycoach-to-fiber-equipped-stadiums) - [What are lookups?](https://help.myskycoach.com/what-are-lookups) - [What do I do if my iPad says disconnected?](https://help.myskycoach.com/what-do-i-do-if-my-ipad-says-disconnected) - [Why can't I change my network mode to client or host?](https://help.myskycoach.com/why-cant-i-change-my-network-mode-to-client-or-host) - [iPad Usage: Exporting Plays](https://help.myskycoach.com/ipad-usage-exporting-plays) - [How do I make SkyCoach show me the WiFi instead of permission required?](https://help.myskycoach.com/how-do-i-make-skycoach-show-me-the-wifi-instead-of-permission-required) - [Why can't I login to the SkyCoach App?](https://help.myskycoach.com/why-cant-i-login-to-the-skycoach-app) - [What are the keys to success for a SkyCoach event?](https://help.myskycoach.com/what-are-the-keys-to-success-for-a-skycoach-event) - [Is there a pregame checklist](https://help.myskycoach.com/pregame-checklist) - [What if the WiFi just spins when I try to connect?](https://help.myskycoach.com/what-if-the-wifi-just-spins-when-i-try-to-connect) - [How do I protect my equipment in the rain?](https://help.myskycoach.com/how-do-i-protect-my-equipment-in-the-rain) - [How do I connect a drone to SkyCoach](https://help.myskycoach.com/how-do-i-connect-a-drone-to-skycoach) - [Why do I have red Xs on my Remote Camera Kit (RCK)?](https://help.myskycoach.com/red-xs-on-my-remote-camera-kit) - [Why are the bridge (color coded sticker) antennas not talking to each other?](https://help.myskycoach.com/why-are-the-bridge-color-coded-stickered-antennas-not-talking-to-each-other) - [How to install the Remote Camera Kit (RCK) APK (installer) from the Internet](https://help.myskycoach.com/install-rck-apk-internet) - [How to assign/login a Remote Camera Kit (RCK)](https://help.myskycoach.com/rck-login) - [How to update the NUC host](https://help.myskycoach.com/manual-nuc-update) - [How to update the Host and RCK using the Host/RCK Update process](https://help.myskycoach.com/how-to-update-the-host-and-rck-using-the-host/rck-update-process) - [What is Password Protected Favorites in Shared Events?](https://help.myskycoach.com/what-is-password-protected-favorites-in-shared-events) - [Why don't I see any lights on the SkyCoach equipment](https://help.myskycoach.com/why-dont-i-see-any-lights-on-the-skycoach-equipment) - [Is There a Preseason Checklist?](https://help.myskycoach.com/is-there-a-preseason-checklist) See less ▼ ## Instructions - [iPad Usage: Reviewing Plays](https://help.myskycoach.com/ipad-usage-reviewing-plays) - [iPad Usage: Recording Options](https://help.myskycoach.com/ipad-usage-recording-options) - [iPad Usage: Beginning Setup](https://help.myskycoach.com/how-to-setup-your-ipad) - [How to update the RCK](https://help.myskycoach.com/how-to-update-the-rck) - [How to upgrade from Official's Replay to Coach's & Official's Replay, Shared](https://help.myskycoach.com/upgrade-or-to-cor-sh) - [Visitor Switch Box](https://help.myskycoach.com/visitor-switch-box) - [How do I use a Remote Camera Kit (RCK)?](https://help.myskycoach.com/how-do-i-use-a-remote-camera-kit) See less ▼ ## Stadium Specific Notes - [SkyCoach Setup for the Superdome Stadium in New Orleans, LA](https://help.myskycoach.com/equipment-set-up-for-the-superdome-in-new-orleans-la) - [SkyCoach Setup for the Star in Frisco, TX](https://help.myskycoach.com/setup-star-frisco) - [SkyCoach Setup for the Mercedes-Benz Stadium in Atlanta, GA](https://help.myskycoach.com/skycoach-setup-mercedes-benz-stadium-ga) - [SkyCoach Setup for the AT&T Stadium in Dallas, TX](https://help.myskycoach.com/equipment-set-up-for-the-att-stadium-in-dallas-tx) - [Support](https://help.myskycoach.com/support#main-content) - [Common Support Questions](https://help.myskycoach.com/support#common-support-questions) - [Instructions](https://help.myskycoach.com/support#instructions) - [Stadium Specific Notes](https://help.myskycoach.com/support#stadium-specific-notes) - [Kits, Models, and Packages](https://help.myskycoach.com/kits-models-and-packages#main-content) - [NSNBM5 Models](https://help.myskycoach.com/kits-models-and-packages#nsnbm5-models) - [M Models](https://help.myskycoach.com/kits-models-and-packages#m-models) - [M5 Models](https://help.myskycoach.com/kits-models-and-packages#m5-models) - [ACM5 Models](https://help.myskycoach.com/kits-models-and-packages#acm5-models) - [ACM Models](https://help.myskycoach.com/kits-models-and-packages#acm-models) - [ACMM Models](https://help.myskycoach.com/kits-models-and-packages#acmm-models) - [ACMM5 Models](https://help.myskycoach.com/kits-models-and-packages#acmm5-models) - [ACMMD Models](https://help.myskycoach.com/kits-models-and-packages#acmmd-models) - [ACMU7 Models](https://help.myskycoach.com/kits-models-and-packages#acmu7-models) - [WMPMU7 Models](https://help.myskycoach.com/kits-models-and-packages#wmpmu7-models) - [Custom Kit Models](https://help.myskycoach.com/kits-models-and-packages#custom-kit-models) - [MU7 Models](https://help.myskycoach.com/kits-models-and-packages#mu7-models) - [ACU6U7 Models](https://help.myskycoach.com/kits-models-and-packages#acu6u7-models)